Tactiq is a Chrome and Edge extension that turns the live caption stream of Google Meet, Zoom and Microsoft Teams into searchable transcripts, AI summaries and action items — without recording audio and without a bot appearing in the participant list.
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Tactiq is an AI note taker that lives inside your browser rather than inside your meeting. The official site titles itself "Tactiq: AI Note Taker for Google Meet, Zoom & Teams" and leads with the line "Focus on the meeting, let AI handle the notes." That framing is accurate, but it undersells the architectural choice that actually separates Tactiq from the rest of its category.
Most AI meeting assistants work by sending a bot into the call. You see a new participant appear in the roster, usually named after the product, and that bot records the audio and video stream, then transcribes it afterwards on the vendor's servers. Tactiq does not do this. It is a browser extension that reads the caption stream the meeting platform is already generating, and turns that text into a structured transcript. The official FAQ states the consequence plainly: "Does Tactiq record the audio? No. Tactiq does not record or store the audio from your meetings." The same page promises you "Get live transcriptions without an AI bot joining the meeting" and states flatly that "No bot joins call."
This is not a marketing distinction. It is the single fact from which nearly every strength and nearly every limitation of this product follows, and understanding it will tell you within about two minutes whether Tactiq is the right tool for you or completely wrong for you.
Because it reads captions instead of audio, there is no bot in the participant list, no recording artifact sitting on a vendor's server, and no awkward moment where a colleague asks what the unfamiliar attendee is. Because it reads captions instead of audio, it also cannot transcribe anything the caption engine does not catch, cannot run without you present in the call, and cannot be fixed after the fact if the language was set wrong. The upside and the downside are the same design decision viewed from two directions.
The company behind it is Tactiq HQ Pty Ltd, an Australian business. According to the founder story published by Antler, one of its investors, Tactiq was founded in 2020 in Australia by Nick Nikolaiev and Ksenia Svechnikova, the latter having previously worked at Atlassian. The privacy policy gives an operating address at Level 33, 264 George Street, Sydney, NSW 2000, Australia. The Chrome Web Store lists the publisher as Tactiq HQ Pty Ltd.
On scale, the vendor's own homepage reports three figures side by side: over one million meetings transcribed every week, more than 1,000,000 users with the Chrome extension installed, and more than 10,000 companies served. These are self-reported and not independently audited. The Antler page gives a somewhat different unit of measure, stating that the product processes two million meetings monthly and that customers include Fortune 500 and ASX50 companies, though it names no specific enterprise customer. The Chrome Web Store, which is the one figure not controlled by the vendor, independently shows 1,000,000 users, so the installed-base claim at least is corroborated by the distribution platform itself.
Funding is one area where the public record genuinely conflicts, and it is worth stating both versions rather than picking the more convenient one. The Antler founder story describes a ten million US dollar Series A in October, led by Flashpoint Ventures with participation from Mucker Capital, Antler Elevate and Antler in Sydney. The Australian outlet Dynamic Business, in a January 2026 article, instead describes approximately 7.3 million US dollars, around 11 million Australian dollars, raised in July 2024 and led by General Catalyst and Antler. The lead investor, the amount and the month all differ between the two accounts. Rather than reconcile them, this page reports both and notes that neither has been verified against a regulatory filing.
One clarification on naming before going further. A separate entity called TACTIQLab, at tactiqlab.com, appears alongside Tactiq in third-party listings. It is a different company with a different domain, and its ratings should not be read as belonging to this product. Everything on this page is anchored to tactiq.io and to third-party records that explicitly reference that domain.
The core mechanism is worth spelling out because it is the source of both the product's elegance and its constraints. Tactiq's help documentation instructs that if transcription does not start, you should "Turn on captions" (the CC control) in Google Meet, or press the CC button in the Tactiq widget if captions are already running. That instruction is the whole architecture in one sentence: Tactiq is a consumer of the caption text the meeting platform produces, not an independent speech recognition engine running on your audio.
The practical effect is that transcription quality is inherited rather than owned. When Google Meet's captions are clean, your Tactiq transcript is clean. When the caption engine struggles with an accent, a noisy line or a technical term, Tactiq faithfully records the struggle. This explains a pattern in user reviews that would otherwise look contradictory, with some users reporting excellent results and others reporting near-unusable output on the same product.
Beyond raw transcription, Tactiq generates meeting summaries, extracts action items and supports asking questions of the conversation while it is still happening. There is also a custom prompt facility, so teams that always want the same five things pulled out of a sales call or a user interview can define that once instead of re-asking every time. These AI operations are the metered part of the product, which is covered in detail in the pricing section, because the metering is the single most common source of unpleasant surprise with this tool.
Because Tactiq works from captions, speaker labels come from the meeting platform's own identification of who is speaking rather than from analysing voice characteristics. Reviewers are genuinely split on whether this is a strength or a weakness. The Geekflare review lists speaker recognition accuracy as a drawback. A Trustpilot reviewer took the opposite view, praising precisely the fact that the tool does not rely on speaker recognition guesswork. Both observations describe the same behaviour; they simply weigh it differently depending on whether the user prioritises granular attribution or trustworthy text.
The official integrations page lists twenty named destinations and connectors: Google Docs, Confluence, Quip, Notion, Slack, Google Meet, Zoom, Calendar, HubSpot, Asana, Monday, ClickUp, Jira, Whereby, Intercom, Evernote, Salesforce, PipeDrive, Zoho and Jitsi. The same page surfaces entries for MCP and Claude, reflecting the newer connector work. The site does not publish an official total count of integrations, so no total is asserted here.
The shape of that list is informative. Documentation tools, chat, project trackers and CRMs dominate it, which tells you the product is designed around the assumption that a transcript is worthless if it stays in the transcription tool.
Language support is frequently misreported as a single number. The Geekflare hands-on review breaks it down by platform and resolves the confusion: Google Meet supports over 60 languages, Microsoft Teams over 40, and Zoom over 30. The ceiling therefore depends on which meeting platform you are on, which is consistent with the caption-stream architecture, since the languages available are ultimately the languages the host platform can caption.
A salesperson who needs the exact phrasing of a customer's objection, pushed into HubSpot or Salesforce before the next call, is well served here. There is no bot in the room to make a prospect defensive, and the text lands in the CRM. This is arguably the strongest fit for the product.
Product teams running interviews need quotes, not video. Reading captions produces exactly the artefact they need, and the Notion, Jira and ClickUp integrations move findings into the backlog directly.
Standups, planning and retrospectives generate action items that evaporate without capture. The custom prompt facility is particularly useful here, because the same extraction pattern applies every week.
Teams working across languages benefit from transcription in the working language of the call, with the important caveat that the language must be correct before the meeting starts, and that a single meeting cannot mix languages.
This is the differentiated case. In sensitive conversations, in organisations with restrictive recording policies, or in cultures where a visible bot chills the discussion, the fact that no audio is stored and no participant appears in the roster is the entire value proposition. It is worth reading the limitations section carefully before treating this as a compliance solution, because the absence of a recording does not by itself resolve the consent question.
Set the language first, every time. The help centre is unambiguous that a completed live transcript cannot be reprocessed in another language. The only recovery path is to upload a separate recording file and choose the correct language at upload time, which assumes you had a recording, which the product itself does not produce. On Microsoft Teams there is an additional wrinkle: the spoken language can be changed only by the meeting organiser, a co-organiser or whoever started transcription, so as an ordinary attendee you may have to ask.
Watch the free-tier meter before it matters, not after. The consequence of overrunning the free quota is unusually severe, and is explained in the pricing section below. Check your remaining credits at the start of a busy week rather than at the end of it.
Tell people at the start of the call. The absence of a bot means participants may genuinely not know that a transcript is being produced. Tactiq's own terms of use place this obligation on you in explicit language. Announcing it once at the top of the meeting costs five seconds and resolves the issue entirely.
Do not delegate accuracy to the tool for high-stakes text. Where a transcript will be quoted, contractually relied upon or used in a performance context, read it against your memory of the conversation. Caption engines degrade with accents, crosstalk and jargon, and Tactiq inherits that degradation without flagging it.
Keep the meeting tab in focus and the machine awake. Because transcription is tied to your presence in the call, anything that ends your session ends the transcript, including leaving early to join another call.
Route summaries to a shared destination, not to yourself. The integration list rewards teams that pick one destination and standardise on it. A transcript that lands consistently in a shared Notion database is used; one that lands in an individual's inbox is not.
Tactiq fits people who live in Google Meet, Zoom or Teams on a desktop browser, who want text rather than video, and who value the absence of a bot in the participant list. Individual consultants, salespeople, product managers, recruiters and small teams are the natural centre of gravity.
It fits less well for anyone who needs an actual recording of the meeting, anyone who joins primarily from a phone, anyone who needs after-the-fact processing of a call they did not attend, and anyone who needs a bot to sit in a meeting on their behalf. These are not gaps that a future update will plausibly close, because they run against the product's founding architectural decision.
Enterprise buyers should note that SAML SSO, advanced data retention and the Claude Connector sit at the Business tier, and that a data processing agreement is an Enterprise-tier item.
Tactiq runs as a browser extension on desktop Google Chrome and Microsoft Edge. The Chrome Web Store listing, which is the most reliable independent record of the product's distribution, shows the extension named "Tactiq: AI note taker for Google Meet, Zoom and MS Teams," published by Tactiq HQ Pty Ltd, at version 3.1.6675, updated on 22 August 2026, sized 2.07MiB, with 1,000,000 users.
Supported meeting platforms are Google Meet, Zoom and Microsoft Teams. The integrations page additionally lists Whereby and Jitsi.
There is no mobile application, and the help documentation confirms the requirement for a desktop or laptop browser. A Trustpilot reviewer's complaint that it "does not work on mobile" is therefore an accurate description of the product rather than a defect report.
The official pricing page lists five tiers. Prices below are the annual-billing figures published by the vendor and should be confirmed on the pricing page before purchase.
| Plan | Price | Transcripts | AI credits | Notable inclusions |
|---|---|---|---|---|
| Free | $0, no credit card | 10 per month | 5 per month | AI insights, sharing and export, in-meeting AI |
| Pro | $8 per user/month | Unlimited | 10 per month | Disable transcript notification, pause transcription |
| Team | $16.67 per user/month, 1–20 users | Unlimited | Unlimited | Priority support, auto-share transcripts |
| Business | $29.17 per user/month, 20–200 users | Unlimited | Unlimited | Advanced data retention, SAML SSO, customer success manager, Tactiq MCP and Claude Connector (beta) |
| Enterprise | Custom, 200+ users | Unlimited | Unlimited | Data processing agreement, customisable notifications and SSO, dedicated account manager |
Two mechanics deserve more attention than the table gives them.
First, meeting credits and AI credits are two separate meters. The help centre states this directly. One meeting credit is consumed per eligible transcript, meetings shorter than five minutes consume nothing, credits reset monthly on your account's reset date, and unused credits do not roll over.
Second, and this is the most important operational detail on the entire page: when the free tier's meeting credits run out, Tactiq may keep capturing new meetings, but those transcripts are restricted to preview access, meaning you cannot fully view, search or apply AI features to them. The help centre then adds the sentence that changes the calculus entirely, stating that new monthly credits do not unlock a transcript that is already limited to preview. A transcript captured while you were over quota stays locked permanently. Waiting for the next month does not release it; only upgrading does.
That is not a soft limit, it is a one-way door, and free-tier users planning around "I will catch up next month" should understand that the plan does not work.
Subscription terms are correspondingly firm. The terms of use state that subscriptions renew automatically unless cancelled before the period ends, that upgrade fees are not refundable, and that all content is deleted immediately and unrecoverably upon account cancellation.
Otter.ai is the most established general-purpose alternative and does its own speech recognition, which means it can record and transcribe independently of platform captions. Fireflies.ai and tl;dv take the bot-based approach, joining calls as participants and producing recordings alongside transcripts, which suits teams who need to review video. Fathom is positioned similarly for sales teams with tight CRM workflows. Read.ai emphasises meeting analytics and engagement metrics on top of transcription. Zoom, Google Meet and Microsoft Teams all now ship native transcription and AI summary features to some subscription tiers, which is worth checking before buying anything, since you may already own a workable subset.
The honest way to choose is by asking one question: do you need a recording? If yes, Tactiq is structurally the wrong tool no matter how good its summaries are. If no, and especially if a bot in the participant list would be a problem, Tactiq's architecture is a genuine advantage rather than a compromise.
Transcription quality is inherited, not owned. Because the product consumes platform captions, its ceiling is the caption engine's ceiling. Reviews reflect this sharply. Geekflare notes speaker recognition weakness and a sluggish web interface for searching transcripts. On Trustpilot, one user reported that a Spanish-language lesson came back largely illegible despite Spanish being enabled, and another described accuracy as "barely 1%." These are individual accounts on a small sample, but they are consistent with a design in which the vendor does not control the recognition step.
You must be present, on a desktop, for the whole meeting. Transcription stops when you leave. There is no mobile support and no way to have the tool cover a meeting you do not attend.
Language is a before-the-fact decision. A completed live transcript cannot be reprocessed in another language, and on Teams you may not even hold the permission to set it.
No single meeting can mix languages. Geekflare's review states this explicitly, which matters for genuinely multilingual teams.
The free tier's overage behaviour is permanent. Covered above, and worth repeating because it is the most consequential fine print in the product.
Consent is contractually your problem, not the vendor's. The terms of use state that it may be an offence in your jurisdiction to record other individuals without their prior written consent, and that it is your responsibility to follow applicable law, including informing participants that the discussion is being recorded. The privacy policy, meanwhile, contains no provisions about other participants' consent at all; it addresses only your relationship with the service, and confirms that "Any transcription of meetings you create with Tactiq belongs to you." The bot-free design makes it less likely that participants will notice a transcript is being taken, while the legal obligation to tell them rests entirely on you. Those two facts sit in tension and should be resolved by simply announcing it.
Billing complaints are a recurring theme in the small-sample review data. On Trustpilot, multiple reviewers described being charged on a free plan or continuing to be charged for over a year after downgrading, alongside reports of unanswered support. Capterra's lowest sub-score is Customer Service at 3.6 from five responses. The sample sizes are too small for a quality verdict, but the direction is consistent across two independent platforms and matches the non-refundable, auto-renewing terms.
Ratings diverge sharply by platform and must be read together. The Chrome Web Store shows 4.8 from 4.2K ratings with 1,000,000 users, which is a large and meaningful sample. Product Hunt shows 4.8 from 26 reviews. Capterra shows 4.5 from six reviews. Trustpilot shows 3.2 from fifteen reviews, with 40 percent five-star and 53 percent one-star and almost nothing in between, on a claimed profile that the platform notes has not recently invited reviews and has not replied to negative ones. The Trustpilot and Capterra samples are below the twenty-review threshold at which a rating supports a quality conclusion, so they are reported here as qualitative signal only. The Chrome Web Store figure is the one that carries statistical weight, and the polarisation elsewhere is best understood through the inherited-quality mechanism described above.
The vendor's own displayed rating is slightly stale. The homepage advertises "4.8 Based on 3,000+ reviews," while the Chrome Web Store currently shows 4.8 from 4.2K ratings. The score matches; the sample count simply has not been updated. This is understatement rather than inflation.
G2 data could not be verified. The G2 product page returned HTTP 403 through both direct fetching and a rendered fallback, so no G2 figure is cited on this page. Secondhand summaries in circulation quote mutually contradictory G2 numbers, which is a further reason not to repeat them.
Funding figures conflict in public sources. As described in the identity section, two credible sources give different lead investors, amounts and dates.
No. The official FAQ states directly that Tactiq does not record or store the audio from your meetings. It reads the caption text the meeting platform generates and builds a transcript from that. If you need an actual audio or video recording of the call, Tactiq is not the right product, and this is a deliberate architectural decision rather than a missing feature.
No. The vendor states that no bot joins the call and that you get live transcriptions without an AI bot joining the meeting. This is one of the main reasons people choose it. However, precisely because nothing visible joins, participants may not realise a transcript is being taken, and the terms of use place the responsibility on you to inform them.
There is a free tier at no cost and with no credit card required, providing 10 transcripts and 5 AI credits per month. What happens at overage is the part worth reading twice. The help centre states that Tactiq may keep capturing meetings, but those transcripts are limited to preview access, and that new monthly credits do not unlock a transcript already limited to preview. Transcripts captured over quota therefore stay locked permanently unless you upgrade.
Google Meet, Zoom and Microsoft Teams are the supported meeting platforms, with Whereby and Jitsi also appearing on the integrations page. It runs as a browser extension on desktop Google Chrome and Microsoft Edge. There is no mobile support, and the help documentation states the requirement for a desktop or laptop browser explicitly.
The ceiling depends on the meeting platform, because the captions come from the platform. The Geekflare hands-on review reports over 60 languages on Google Meet, over 40 on Microsoft Teams and over 30 on Zoom. The same review notes that a single meeting cannot mix multiple languages.
No. The help centre states that a completed live transcript cannot be reprocessed in another language. The only workaround is to upload a separate recording file and select the correct language at upload, which presumes you obtained a recording by other means. On Microsoft Teams, the spoken language is controlled by the organiser, a co-organiser or whoever started transcription, so you may need to ask rather than change it yourself.
Transcription stops. The help documentation instructs users to keep the meeting open and remain in the call for as long as they want Tactiq to transcribe, and states that transcription stops when you leave. There is no mechanism for the tool to cover a portion of a meeting you are not attending.
Read them together rather than singly. The Chrome Web Store shows 4.8 from 4.2K ratings with 1,000,000 users and is the only sample large enough to support a quality conclusion. Product Hunt shows 4.8 from 26 reviews. Capterra shows 4.5 from six. Trustpilot shows 3.2 from fifteen, split 40 percent five-star against 53 percent one-star. The two small samples fall below the twenty-review threshold and are reported as qualitative signal only. The polarisation is consistent with a product whose transcription quality is inherited from platform captions and therefore varies substantially by language, accent and audio conditions.
The terms of use state that subscriptions renew automatically unless you cancel before the end of the period, that upgrade fees are not refundable, and that all content is immediately deleted and unrecoverable when an account is cancelled. Several small-sample reviews describe billing difficulties after downgrading, so verify cancellation took effect rather than assuming it.
The Chrome Web Store lists the publisher as Tactiq HQ Pty Ltd, and the privacy policy gives an operating address at Level 33, 264 George Street, Sydney, NSW 2000, Australia. Investor Antler's founder story states it was founded in 2020 in Australia by Nick Nikolaiev and Ksenia Svechnikova. Note that TACTIQLab at tactiqlab.com is a separate company and its ratings do not apply to this product.
