Goodnotes is a handwriting-first note-taking and document workspace built around the tablet and stylus, now extended with an AI layer that searches, summarizes, and converts what you write. It began as an iPad app in 2011 and has grown into a cross-platform workspace covering notebooks, whiteboards, text documents, and PDF annotation. The company positions the current version as the ultimate note-taking experience for professionals who rely on a tablet — a notable shift from its original identity as a student and classroom tool. TechCrunch reports the product now has more than 25 million monthly active users, up from 21 million in 2023, and that the company has been deliberately broadening beyond education toward professional and enterprise buyers.
The distinction worth understanding before you commit is that Goodnotes is not an AI product that happens to take notes. It is a mature handwriting application — one of the most polished on tablet hardware — that has added an AI capability layer over the last few release cycles. Handwriting feel, palm rejection, PDF markup, and organization are the foundation; AI search, summarization, math checking, and meeting transcription sit on top of that foundation and are gated behind paid tiers. If you are evaluating it primarily as an AI assistant, you should read the pricing and limitations sections carefully, because AI usage is metered even on the paid Pro plan. If you are evaluating it as a digital paper replacement with useful AI conveniences attached, the value proposition is considerably more straightforward.
Goodnotes offers a permanently free tier that includes basic notes, 3 notebooks, limited sharing, and 100MB of storage, with audio recording capped at 20 minutes and the Q&A and Math AI features limited to a small monthly allowance. This is enough to evaluate the writing experience but not enough for sustained work, and new users can start a free trial of the paid features to test what is gated.
Paid tiers are annual. Essentials costs $11.99 per year and unlocks unlimited notebooks, full sharing, expanded storage, unlimited audio recording, and basic AI. Pro adds drive integrations, private link sharing, real-time collaboration, cross-device sync, and broader AI capabilities. Teams is priced per seat and adds SAML SSO, domain control, consolidated billing, and user administration, while Enterprise is quote-based and adds privacy and security request handling, AI permissions, Microsoft Intune SDK support, and dedicated account management. Two pricing details deserve attention before committing: AI capacity is metered even on paid plans, with a separate AI Pass+ at $9.99 per month available for unlimited AI usage; and a one-time purchase option for Apple devices still exists, but it comes without cloud sync or cross-platform support, so it is a genuinely different product experience rather than a cheaper route to the same thing.
The most concrete limitation is the gap between platforms. On the App Store the app holds 4.7 stars across more than 442,000 ratings, while on Google Play it shows 3.3 stars across roughly 34,100 reviews — a striking divergence for the same product, with visible Android reviews citing missing full library sync, lag, and free-tier restrictions behaving unexpectedly. If you intend to use Goodnotes primarily on Android, the iOS reputation is not a reliable guide to what you will experience. The company itself notes that performance and functionality may be limited on lower-specification tablets and basic Chromebooks.
Stability is a recurring theme in independent reviews. On Trustpilot the company holds 4.1 across 145 reviews, where the summary of recent feedback praises the support team but also records performance issues, annoying bugs, and unexpected crashes, particularly on Windows devices and tablets. That split — well-regarded support alongside contested application stability — is worth weighing, since responsive support does not compensate for an app that crashes mid-lecture.
The October 2025 redesign generated significant public pushback. Coverage aggregating discussion on Reddit and X described users calling for the return of the simpler Goodnotes 6 interface, with complaints about arrow and lasso tool bugs, a floating toolbar consuming canvas space, and frequently used controls being moved into dropdown menus. These reports reflect themes recurring in community discussion rather than measured statistics, but the volume was substantial enough to draw press attention, and it illustrates a real risk: your daily workflow can change without your consent on a tool you have built years of material inside.
On AI specifically, expectations should be calibrated. There is a limit to how much AI users can use, even on the Pro plan, with unlimited access requiring the separate AI pass. Goodnotes AI works best in English, with a defined list of other supported languages, so non-English users should validate quality in their own language during the trial. Finally, note the tradeoff in the surviving one-time purchase: it is Apple-only and arrives without cloud sync or cross-platform support, which makes it unsuitable for anyone working across devices.
On privacy, the company's stated position is that your data is kept private and you control how it is used, with enterprise plans including additional controls. Independently, the Google Play data safety disclosure indicates the app may share personal information and app activity with third parties, states that data is encrypted in transit, and confirms users can request deletion — worth reading directly if you handle regulated or client-confidential material.
It is a note-taking and document application with an AI layer added on top. The handwriting engine, PDF annotation, and organization features are the mature core built up since 2011; AI search, summarization, math checking, and transcription are newer additions gated behind paid tiers. The App Store listing name now includes AI, and the company maintains a dedicated AI section of its site, so the AI capabilities are real and actively developed — but they are an extension of a handwriting product, not the foundation of it.
Yes, there is a permanently free tier with basic notes, 3 notebooks, limited sharing, and 100MB of storage. Audio recording is capped at 20 minutes and AI features like Q&A and Math have a small monthly allowance. It is suitable for trying the writing experience, but the notebook cap and storage limit make it impractical for sustained use. A free trial of the paid features is available to new users.
A one-time purchase option for Apple devices still exists, but it comes without cloud sync or cross-platform support. That means notes stay on the Apple device where you created them rather than syncing to Windows, Android, or the web. If working across devices matters to you, the one-time option is not a substitute for a subscription.
Considerably weaker by user rating. The Android listing shows 3.3 stars across roughly 34,100 reviews against 4.7 stars on the App Store, with Android reviewers citing missing full library sync and performance problems. The Android app did win a Google Play award for large-screen design, so the interface is well regarded, but reliability feedback lags the iOS version. Test thoroughly on your own Android device before paying annually.
Goodnotes AI works best in English and additionally supports a defined list of languages including Chinese (Traditional and Simplified), Japanese, Korean, French, German, Spanish, Portuguese, Russian, Italian, Dutch, Thai, and Turkish. Audio transcription on the Pro and AI Pass tiers covers a much wider set of languages. Quality is not uniform across locales, so validate with your own material during the trial.
The company's published answer is no — it states that your data is kept private and you control how it is used, with enterprise plans including additional privacy controls and governance features. Separately, the Google Play data safety section discloses that the app may share personal information and app activity with third parties and that data is encrypted in transit, with deletion requests supported. If you handle confidential material, read both the privacy policy and the data safety disclosure directly.
No. AI usage is metered, and there is a limit to how much AI users can use, even on the Pro plan. An AI Pass+ at $9.99 per month is sold separately for unlimited AI access. If your workflow depends on constant summarization or transcription, factor that add-on into your total cost rather than assuming the Pro subscription covers it.
An October 2025 update introduced a revamped interface alongside new AI features, and it drew substantial public criticism, with users calling for the return of the simpler Goodnotes 6 interface and reporting tool bugs and rearranged controls. New users without muscle memory from earlier versions are less affected, since the complaints centre on disruption to established workflows. The episode is still worth knowing about as an indicator of how much the interface can change between releases.
Yes. The Teams tier is priced per seat and includes SAML SSO, domain control, consolidated billing, and user and admin management. The Enterprise tier adds AI permission controls, prioritized security request handling, Microsoft Intune App SDK support, and dedicated account support, which is the relevant path for organizations with compliance or device-management requirements.
Clients are available for iOS and iPadOS, macOS, Windows, Android including Chromebooks, and the web. Cross-device sync is a paid capability. The tablet-plus-stylus experience is the product's centre of gravity, and the company notes that performance may be limited on tablets with 4 GB of RAM or less and on basic Chromebooks.