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Skywork

Skywork is an AI workspace agent from Singapore-registered SKYWORK AI PTE. LTD. that turns a short prompt into documents, slide decks, spreadsheets, research reports, podcasts and web pages. It runs deep research over live sources and orchestrates third-party frontier models, billed through a monthly credit allowance rather than flat usage.

ResearchProductivityAI Agent#Workflow Automation#Deep Research#Knowledge Base
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What is Skywork?

Skywork is an AI workspace agent: software that takes a short instruction and returns a finished work artefact rather than a conversation. The company states the proposition plainly on its homepage — it turns simple input into multimodal content: docs, slides, sheets with deep research, podcasts and webpages, with example users being analysts creating reports, educators designing slides, or parents making audiobooks. The product is formally named Skywork Super Agents inside the interface, and the site positions itself under the banner "The Originator of AI Workspace Agents".

The operator is a Singapore company. The privacy policy names it directly: SKYWORK AI PTE. LTD., at 2 Science Park Drive, #01-08, Ascent, Singapore 118222, contactable at feedback@skywork.ai. The technical lineage runs back further than the consumer product. Independent coverage from MarkTechPost documented that the Skywork Team, Kunlun Inc. research team introduced Skywork-MoE, a mixture-of-experts language model with 146 billion parameters and 16 experts, built on the dense checkpoints of the earlier Skywork-13B. That research heritage is worth separating from the current product: the models are one thing, the agent product layered on top is another, and this page is about the latter.

What distinguishes the category matters for expectations. A chat assistant answers; a workspace agent executes. Skywork's paid tiers all include automated and scheduled workflows, run multiple projects concurrently, and provide a dedicated cloud computer that stays online around the clock. It also does something most assistants do not: with browser takeover enabled, it holds your logged-in session on third-party platforms so it can carry out tasks on your behalf. That capability is powerful and carries a corresponding privacy surface, discussed later in detail.

One structural fact shapes everything else on this page: Skywork does not bill by seat alone but by credits. Every artefact you generate draws down a monthly allowance, and understanding that economy is the difference between a tool that feels cheap and one that runs out mid-project.

Core Features

Deep research as the backbone. The documentation pages organise the writing product around named pillars: Deep Research, described as generating comprehensive, precise, and practical solutions that address real-world needs, and Internet Search, which accurately extracts and presents high-value, up-to-date content to users. The stated design goal is summarised in the heading "Built with Deep Research, Designed for Reliable Writing". Every paid tier lists deep research and comprehensive reports as its first benefit.

Multiple artefact types from one interface. The site navigation exposes Slides, Documents, Images, Sheets, AI Developer, Videos, All Skills and Skypage. The shared capability set across paid tiers is consistent: create documents, slides, images, videos, websites and more, plus AI editing and image analysis.

Model orchestration rather than a single house model. This is easy to miss and materially affects output quality expectations. The Ultra tier advertises that you run tasks with GPT-5.4, Claude Opus 4.6, Gemini 3.0 Pro, and other top-tier models, and the model picker separately lists ChatGPT 5.2 and 5.3, Claude Opus 4.5 and 4.6, Claude Sonnet 4.6, and Gemini 3.1 Pro. Skywork is therefore substantially an orchestration layer over frontier models from other vendors, not solely a showcase for its own.

Browser takeover for real-world task execution. The privacy policy describes the mechanism precisely: when the feature is activated, the service collects and stores the cookies and local storage from your third-party platform logins to maintain your login status, which enables automated login to carry out tasks according to your prompts. With explicit prior consent, cookies may be stored long term to sustain login across sessions or devices.

Workspace integrations. The service connects to Google Workspace (Gmail, Calendar, Drive), Microsoft 365, Outlook, OneDrive and Notion. Crucially, the policy states that data accessed through those APIs is limited in purpose and that the company explicitly affirms it does not use this data for AI model training.

Persistent infrastructure. Paid tiers provide a dedicated cloud computer, 24/7 online — standard models on Plus, advanced models on Ultra — with a companion automation component, SkyClaw, that stays ready when a subscription keeps it online.

A hardware line. Less visible from the homepage but confirmed in the store terms, the platform now spans hardware devices and accessories alongside applications, cloud services and subscriptions, including the Skywork Note recorder, the wearable NotePin, and a smart ring.

Use Cases

Analyst reporting. The clearest fit, and the one the vendor names first. Research plus report generation in one pass suits anyone who currently splits time between gathering sources and formatting findings.

Slide preparation for teaching and internal briefings. Slides sit first in the navigation and are the only artefact with two published cost tiers, implying a deliberate fast-versus-thorough split.

Spreadsheet and data summarisation. Sheets are a first-class output type with their own average cost, aimed at turning research findings into structured tables rather than prose.

Scheduled and recurring work. Because automated and scheduled workflows are included at every paid tier and a cloud runtime stays online continuously, recurring tasks — weekly market summaries, monitoring briefs — fit the model better than they fit a chat tool you must sit in front of.

Multi-step tasks across logged-in services. With browser takeover, workflows that require being signed in somewhere become possible. Treat this as the highest-capability and highest-caution use case.

Knowledge-grounded work. Paid tiers offer substantial knowledge base capacity — 1 TB on Plus and 3 TB on Ultra — with up to 100 knowledge sources per space, suited to teams grounding outputs in their own material.

Audio and web outputs. Podcasts and web pages round out the artefact list, covering the audiobook and Skypage use cases the vendor highlights.

How to use Skywork

Step 1 — Estimate your consumption before choosing a plan. This is the step most users skip and later regret. Work out roughly how many artefacts you produce monthly, then price them against the vendor's own published averages: about $1 for a 20,000-word research paper, about $2.0 for a 17–20-page slide deck in fast mode, about $2.5 in standard mode, and about $1.5 per sheet.

Step 2 — Use the free tier to test fit, not to work. Free accounts receive 120 daily credits, which is enough to evaluate output quality on a small task and little else.

Step 3 — Understand what the trial actually gives you. The seven-day trial grants a materially larger allowance than the free tier — a one-time 3,000 trial credits plus 800 credits/day — so trial-period experience will not reflect free-tier reality.

Step 4 — Pick the tier by credits and concurrency, not by feature list. The feature lists overlap heavily; the real differences are quantitative. Basic gives 10,000 credits/month with 2 concurrent projects and 3 devices, Plus gives 28,000 credits/month with 3 concurrent projects and 4 devices, and Ultra gives 150,000 credits/month with 10 concurrent projects and 8 devices.

Step 5 — Check which region's quota applies to you. Quotas are not uniform worldwide, and the difference is large. Confirm the figures shown at checkout in your own market rather than assuming the headline number.

Step 6 — Connect only the integrations you need. Grant Workspace, Microsoft 365, OneDrive or Notion access selectively, and treat browser takeover as a deliberate decision rather than a default.

Step 7 — Front-load specificity in the prompt. Because each run consumes credits and reruns consume them again, the cost of a vague instruction is measured in allowance, not just time. State the audience, length, structure and sources you want before the first run.

Step 8 — Verify research outputs against their sources. Deep research produces citations; treat them as leads to check rather than proof, particularly for regulated or financial claims.

Step 9 — Cancel through the right channel. If you subscribed via a mobile store, cancellation and any refund request must go through that store, not through the vendor.

Tips & Best Practices

Budget credits as a real cost line. With published per-100-credit rates of $0.24 monthly, $0.19 quarterly and $0.18 annually, the effective price of a report varies by billing cycle. If your volume is steady and predictable, the longer cycle materially lowers unit cost.

Do not count on buying your way out of a shortfall on the free tier. Free users cannot purchase points separately, please upgrade to a membership first is the vendor's own wording. Paid members get a 34% discount on credit packs.

Watch the short-window limits on premium models. Beyond the monthly allowance there is a 5-hour usage limit that resets every 5h and a daily premium model limit that resets every 24h. A large monthly balance does not guarantee you can burn it in one sitting.

Know how top-up balances behave. Separately purchased usage is valid for 2 years and used only after subscription usage is exhausted, and if your subscription lapses the balance is frozen until you reactivate. Minimum top-up is $5.

Beware the lifetime caps hiding in the free tier. Some free-tier limits are not monthly but permanent. The vendor's own trial emails state that free members only get a fixed number of professional database calls for life, and that free users can only use image analysis a fixed number of times for life.

Reuse rather than regenerate. Because credits are consumed on execution and cannot be restored once redeemed, editing an existing artefact is cheaper than regenerating it wholesale.

Treat hardware bundles as a pricing factor, not a gift. Annual plans include hardware — Skywork Note valued at $159 on Plus annual, a bundle valued at $407 on Ultra annual — but shipping dates are staged, and each account is eligible for one-time free hardware per type.

Log outputs you care about outside the platform. Given that credits can be revoked and terms changed unilaterally, do not treat the platform as the only home for work you depend on.

Who is Skywork for?

Analysts and consultants who produce research-backed documents on a schedule and would otherwise split the work between a search tool, a writing tool and a formatting pass.

Educators and trainers building slide decks repeatedly, where the fast-mode cost per deck is low enough to make iteration practical.

Small teams without a research function, who need occasional depth without hiring for it — the knowledge base capacity and scheduled workflows serve this well.

Operations-minded users who want recurring outputs delivered without supervision, using scheduled workflows and the always-on cloud runtime.

Users already inside Google Workspace, Microsoft 365 or Notion who want an agent that reaches into those systems rather than requiring copy-paste.

Who it is not for. Anyone needing guaranteed, uniform quotas worldwide should verify their region's allowance first, because the published figures differ by market. Anyone who needs contractual stability should read the credit clauses carefully — the platform reserves broad unilateral rights over the credit system. Users who require refunds handled by the vendor directly will find that subscription refunds are routed to Apple, Google or Stripe instead. Teams with strict confidentiality requirements should note that user content is treated as non-confidential under the store terms, and should weigh browser takeover against their own security policy. And anyone under 18 in the United States is excluded from paid services entirely.

Platforms

Skywork is delivered primarily as a web service, with a dedicated cloud computer provided on paid tiers rather than local installation. Paid plans list device concurrency — 3 devices on Basic, 4 on Plus, 8 on Ultra — implying multi-device access rather than a single-machine licence.

Integrations extend to Google Workspace, Microsoft 365, Outlook, OneDrive and Notion. Payments are processed through Apple Pay, Google Pay, Stripe and Airwallex, which also explains the refund routing described later.

The hardware line extends the platform beyond software. Store terms describe the platform as including hardware devices and accessories, mobile and desktop applications, cloud-based services, AI-powered features and digital memberships, credits, and subscriptions. Hardware items are shipped on staged timelines and are subject to a separate returns policy, and physical goods carry the usual caveats: delivery times are estimates and the vendor disclaims responsibility for customs, force majeure and courier disruptions.

Upload limits are worth knowing before committing a workflow: up to 50 files at a time, up to 5 sheets for spreadsheet work, up to 100 knowledge sources per space, and asset library caps of 50 items on the free tier and 200 on Basic.

Data residency is documented. The company states that it deploys local servers in the United States, and that personal data may be transferred to and processed in several jurisdictions where its affiliated entities are based.

Pricing & Plans

Skywork is sold as a subscription that grants a monthly credit allowance. Published pricing runs $14.99 for the first month, then $16.99/mo on monthly billing; $39.99/quarter, billed quarterly, working out to $13.33/mo; and $149.99/year, billed annually, working out to $12.50/mo. The vendor helpfully publishes unit economics alongside: $0.24 per 100 credits monthly, $0.19 quarterly, and $0.18 annually.

The three tiers differ chiefly in allowance and capacity. Basic provides 10,000 credits/month. Plus provides 28,000 credits/month, adds a dedicated cloud computer running 24/7 and a priority task queue, and raises concurrency to 3 projects and 4 devices. Ultra provides 150,000 credits/month, an unlimited-speed dedicated task lane, and 10 concurrent projects across 8 devices, with knowledge base capacity rising from 1 TB on Plus to 3 TB on Ultra.

Regional quotas are not equal, and the gap is wide. The same tier names carry different allowances by market: Plus is 28,000 credits/month globally but 20,000 in China, and Ultra is 150,000 globally against 50,000 in China — a threefold difference on the top tier. Basic is 10,000 in both. Anyone comparing this product against alternatives should confirm which figure applies to them.

Free and trial allowances sit far below paid ones. Free accounts receive 120 daily credits. The seven-day trial provides a one-time 3,000 trial credits plus 800 credits/day, after which the subscribed tier's monthly allowance takes over. There is also a paid entry point: a $1 trial offering 800 credits/day plus a one-time 3,000-credit bonus.

Task-level costs are published as averages, which makes budgeting unusually tractable for this category: roughly $1 for a 20,000-word research paper, $2.0 or $2.5 for a 17–20-page slide deck depending on mode, and $1.5 per sheet.

Several constraints deserve attention before purchase. Free users cannot buy credits at all and must upgrade first; paid members receive 34% off credit packs. Premium model access carries additional short-window ceilings — a 5-hour limit and a daily limit — independent of the monthly balance. Separately purchased usage lasts two years, is consumed only after the subscription allowance runs out, and freezes if the subscription lapses.

Annual plans bundle hardware, with Plus annual including a Skywork Note valued at $159 and Ultra annual including a kit valued at $407, though shipping is staged and each account may claim one free device per type.

Refunds are not handled by the vendor. The terms are explicit: to obtain a refund on a subscription you must contact Apple, Google or Stripe directly, and Skywork will have no liability to you whatsoever for any refunds in connection with subscriptions, except when required by the applicable law.

Alternatives

ChatGPT with its agent and deep-research modes is the most obvious comparison, offering a broader general-purpose surface and first-party model access, though with less emphasis on producing formatted deliverables in one pass.

Perplexity competes directly on research with citations and is often faster for a quick sourced answer, but produces far less in the way of finished slide decks or spreadsheets.

Gamma and Beautiful.ai are narrower and stronger specialists for presentation generation. If slides are your only need, a dedicated tool will usually give more design control.

Notion AI wins when the work already lives in Notion and you want assistance inside existing documents rather than an external agent generating new ones.

Manus and similar general agents overlap most closely on the autonomous multi-step execution promise, and are the fairest comparison for the browser-takeover and scheduled-workflow capabilities.

Microsoft 365 Copilot and Google Gemini in Workspace are the incumbent option for organisations already standardised on those suites, with the advantage of native data access and enterprise contracting, at typically higher per-seat cost.

The honest way to choose: if you need finished, formatted artefacts grounded in fresh research and you can live with credit-based billing, Skywork is competitive. If you need predictable flat-rate usage, vendor-handled refunds, or contractual guarantees about quota stability, the incumbents are safer.

Limitations & Considerations

Credits carry no value and can be withdrawn. This is the single most important clause in the agreement and it is unusually broad. Credits are a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence usable only inside the service. The terms state that Credits have no monetary or "real world" value, that they may not be redeemed or exchanged for real currency, and that the company reserves the right to revoke the licences to them, at any time without notice. It further grants itself the absolute right to reduce, manage, regulate, control, modify and/or eliminate the Credits as it sees fit in its sole discretion, with no liability for doing so. On top of that, in any dispute Skywork shall have the final determination over the calculation of your Credits account balance, and unused credits are not compensated when an account closes.

You own the output, but the platform also gets sweeping rights to it. The terms say ownership of AI-generated content belongs to you. The very next sentence grants Skywork an unrestricted, assignable, sublicensable, irrevocable, royalty-free license throughout the universe to reproduce, distribute, publicly display, communicate to the public, make available, create derivative works from and otherwise exploit your output. The store terms narrow the stated purposes to operating the service, keeping it safe, promoting it, and presenting use cases — but the licence itself remains irrevocable.

No guarantee of uniqueness or copyrightability. The store terms concede both points: because of how the technology works, output generated by different users may have similarities and uniqueness is not guaranteed; and given the uncertainty of copyright law, the vendor does not guarantee that output can be registered for copyright, with the user assuming that risk.

Refunds are routed away from the vendor. Subscription refunds must be pursued through Apple, Google or Stripe, and the vendor disclaims refund liability except where law requires otherwise.

The agreement can change without notice. The terms state that the company may change this Agreement at any time without prior notice, promising only to endeavour to give notice of material changes.

User content is treated as non-confidential. The store terms provide that unless expressly stated otherwise, any user content you upload will be treated as non-confidential and non-proprietary, and the licence granted over it extends to advertising and marketing use. Feedback is treated even more broadly, with a perpetual, worldwide, royalty-free, unrestricted right granted for any purpose without payment or attribution. Teams handling client material should read these clauses before uploading.

Browser takeover concentrates risk. Storing live session cookies for third-party accounts is what makes autonomous task execution possible, and it is also the highest-consequence surface in the product. The vendor documents mitigations — all login data is encrypted both locally and in the cloud, credentials are never stored or transmitted in plaintext, and each user's login data is strictly isolated — but the underlying exposure is real and should be an explicit decision.

Advertising data sharing is disclosed, including a CCPA caveat. The company may share information with advertisers and third-party measurement companies, and acknowledges that making personal data such as online identifiers or browsing activity available to these companies may be considered a "sale" under the CCPA.

Independent user sentiment is poor, with an important caveat about why. The Trustpilot profile shows a rating of 1.3 across 57 reviews, all from the last twelve months, distributed 0% five-star, 0% four-star, 2% three-star, 5% two-star and 93% one-star. That figure must be read with its bias direction stated plainly: the profile is unclaimed and the platform notes the company hasn't invited their customers, so reviews may not be representative. This is a self-selected complaint sample — the opposite bias from vendors who actively solicit reviews — and 57 reviews is a small base. It should not be read as a satisfaction estimate, but the recurring themes are worth noting because they align with the contractual terms above: users report that a simple task consumes all the point with no slide actually generated, that credits ran out quickly on a short video, and one review cites bad customer services, bad practices about subscription payment and unclear policies on credit use. Another reports repeating errors persisting despite repeated refinement.

A registration discrepancy across channels. Official legal documents place the company in Singapore, while the Trustpilot profile lists the contact location as Anguilla. Both are reported here without attempting to reconcile them.

Be careful which "reviews" you trust. A prominent article about Skywork's deep research capability sits on a major technology publication's domain but is labelled Contributor Content and carries the disclaimer that the publication's newsroom and editorial staff were not involved in the creation of this content. Its specific performance and cost comparisons are therefore vendor-supplied marketing, and none of its figures are used on this page.

One genuinely favourable commitment deserves equal weight. On training data the policy is unusually direct: the company states that we do not use your personal data, including but not limited to your uploaded sources, queries and other input data for our model training, and separately affirms that data reached through Workspace and similar APIs is not used for training either. It also commits to at least thirty (30) days advance notice if it terminates services, followed by deletion or anonymisation of personal data.

Jurisdiction and class-action waiver. Disputes fall under Singapore law and are resolved by SIAC arbitration in Singapore before three arbitrators in English, and both parties agree to bring claims only on an individual basis, not as part of any class or representative proceeding.

Age restrictions. In the United States the service is not for persons under 13, and paid services are not available to anyone under 18.

FAQ

Q1. What exactly does Skywork produce?

Finished artefacts rather than chat replies: documents, slide decks, spreadsheets, images, videos, podcasts and web pages, with deep research feeding the written outputs. The navigation exposes each type separately, and several have published average credit costs.

Q2. How does the credit system work?

Every generation draws from a monthly allowance — 10,000 credits on Basic, 28,000 on Plus, 150,000 on Ultra. Typical costs are published as averages, roughly $1 for a long research paper and $2.0 to $2.5 for a slide deck. Credits are deducted on consumption and cannot be restored once used.

Q3. Are the quotas the same everywhere?

No, and the difference is significant. Plus is 28,000 credits per month globally but 20,000 in China, and Ultra is 150,000 globally against 50,000 in China. Check the figure shown in your own market before comparing plans.

Q4. What does the free plan actually allow?

120 credits per day, which suits evaluation rather than production. Some free limits are lifetime rather than monthly — professional database calls and image analysis are both capped permanently for free accounts by the vendor's own description — and free users cannot buy additional credits without upgrading first.

Q5. Do I own what it generates?

Yes as a matter of stated ownership: rights in the AI-generated output belong to you. But you simultaneously grant the platform an irrevocable, sublicensable, royalty-free licence to use that output, with the store terms limiting the stated purposes to operating, securing and promoting the service. The vendor also does not guarantee that output is unique or that it can be registered for copyright.

Q6. Is my data used to train their models?

The privacy policy says no, in unusually direct terms, covering uploaded sources, queries and other input data, and separately confirming that data accessed through Google Workspace and similar integrations is not used for training. Note separately that the company does disclose sharing certain data with advertisers and measurement companies.

Q7. How do I get a refund?

Not from Skywork directly. The terms require you to contact Apple, Google or Stripe for subscription refunds and disclaim vendor liability for refunds except where law requires. Cancellation can be done through the account dashboard or the store you purchased from, generally at least 24 hours before renewal.

Q8. Is browser takeover safe to enable?

It is the product's most powerful and most sensitive feature. It works by storing your third-party login cookies so tasks can be performed while signed in. The vendor documents encryption at rest and in transit, no plaintext credential storage, and strict per-user isolation. Whether that is acceptable depends on which accounts you would connect and your own security policy.

Q9. Why is the Trustpilot rating so low, and how should I read it?

The rating is 1.3 across 57 reviews with 93% one-star. Read it as a signal rather than a measurement: the profile is unclaimed and the company has never solicited reviews, so it collects mainly from users motivated to complain, and the base is small. The recurring complaints — credits consumed without a usable deliverable, unclear credit rules, and billing friction — are nonetheless consistent with what the terms permit, which is why they are worth taking seriously.

Q10. Which models does it actually run?

Both its own lineage and third-party frontier models. The Ultra tier advertises running tasks with GPT-5.4, Claude Opus 4.6 and Gemini 3.0 Pro among others, with a picker listing several additional versions. Separately, the underlying Skywork research models came from Kunlun Inc., whose Skywork-MoE scored 82.2 on CEVAL and 79.5 on CMMLU in independent reporting — figures that describe the models, not the agent product built on them.

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