Freed records in-person or telehealth visits and drafts specialty-specific SOAP notes, adding cited clinical answers, code suggestions, patient letters and one-click push into browser-based EHRs.
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Freed is an AI medical scribe that listens to in-person or virtual patient visits, creates a transcript and turns it into a structured SOAP note tailored to the clinician's specialty, which the clinician reviews and edits before it reaches the EHR.
The scribe is one of four products: Scribe, Clinical Evidence, Coding Assistant and Front Desk, aimed at clinicians, front desk staff and practice managers. Independent reporting in March 2025 said Freed announced a $30 million funding round led by Sequoia Capital.
Performance figures on Freed's site are vendor claims, not independent measurements. Freed markets 98% recall on medical terms across 30+ specialties, tested against thousands of clinical concepts. It also says complete notes are generated about a minute after a visit ends, and that many clinicians report getting 5-15 hours back per week.
Every draft remains the clinician's responsibility: the platform terms place medical conclusions and treatment decisions on the user, as covered under Limitations.
Together these controls are how Freed tries to make ambient AI scribe output read like a specific clinician: templates set the structure of SOAP notes, learned edits adjust phrasing, and dictation fills gaps the conversation did not cover.
Clinical Evidence answers clinical questions with citations drawn from 50+ sources, using the current visit's context while the patient's PHI stays inside Freed. Freed says identifiable patient information is removed before any query is run. Its sources include PubMed, Cochrane, FDA, CDC, NIH, NEJM, WHO and AAFP. Freed says answers are not sponsored and carry no pharma placement.
After the visit, the Coding Assistant suggests ICD-10 and CPT codes at the highest possible E/M level. Selecting a suggested code updates the note to the specificity that code requires, so the code choice and the documentation change together. Freed also drafts 14+ types of clinical letters, including referrals, work notes, school notes and caregiver letters.
Freed's own pages describe language coverage differently. The features page calls Freed fluent in over 90 languages. The pricing FAQ is narrower: it describes capturing patient information in other languages and translating the note into English, and lists 14 languages including Spanish, Mandarin, Japanese, Korean and Indonesian.
Front Desk is a separate AI receptionist that is still in beta with small and mid-sized practices.
A typical visit runs through these steps:
Beyond routine in-person notes, Freed documents these specific situations.
Freed says it is not made for massive healthcare systems and is built for care delivered one local clinic at a time. Independent reporting quoted a Sequoia partner saying the scribe gained traction by focusing on smaller, independent offices.
Freed runs in the browser, in mobile apps and inside browser-based EHRs through its extension.
| Plan and listed price | Usage boundary |
|---|---|
| Starter, listed at $39/month | Up to 40 notes per month |
| Core, listed at $79/month | Unrestricted access to Freed's AI documentation tools |
| Premier, listed at $119/month | Includes everything in Core |
| Premier annual: $1,248/year, equivalent to $104/month | Same Premier plan, billed yearly |
| Groups, priced by clinician count | At least two clinicians |
Freed pricing is not stated identically across its own pages. On the public pricing page, Starter shows both $59 and $39 per month. Core shows $59 next to $79, so the page's alternate Core figure sits below the help-center price, and the two pages leave unclear what Starter and Core cost under each billing option.
EHR push access also depends on the tier. The EHR push product page presents push as part of the Premier subscription. Starter and Core accounts can still push 5 charts in total, a lifetime cap rather than a monthly allowance, while Premier pushes are unlimited.
Independent reporting has placed Freed against Microsoft and against startups such as Abridge and Suki that build similar tools. The three tools below differ from Freed in buyer focus, device coverage or free access.
A practicing cardiologist's published six-month account says he still reviews every sentence for slight misunderstandings or errors. The same account describes Freed once confabulating an entire conversation for the silence before the visit began. None of that invented dialogue appeared in the generated note or in the condensed transcript. This is one clinician's experience, not a measured error rate.
Not long-term, according to Freed. The security page ties deletion to note completion, while the help FAQ allows Resume for up to 28 days, so the exact retention window differs between the two pages.
Yes. Every user accepts a BAA as part of the platform terms. Groups plans also list an organization-wide Business Associate Agreement.
No permanent free tier appears in the plan pages reviewed here. Access without payment comes through the 7-day trial and the 12-month Core program for eligible trainees.
Copy-paste works with any web-based EHR through the Chrome extension. One-click push works with browser-based EHRs, has a verified list and is unlimited only on Premier.
Yes. Notes are described as produced in English from visits in other languages. Freed's pages list between 14 and over 90 supported languages, so coverage for a specific language is stated inconsistently.
