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Fillout

Fillout is an all-in-one form builder covering forms, scheduling, payments, PDFs, signatures and workflows, priced by monthly responses rather than per seat, with unlimited forms and seats on every tier including the free one.

Business ToolsOnline FormAutomation Tools#No Code#Templates#Workflow Automation
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Aug 22, 2026
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fillout.com
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Aug 22, 2026
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fillout.com
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What is Fillout?

Fillout is a form builder that tries to be the last one you need. Beyond collecting answers, it covers scheduling, payment collection, PDF generation, electronic signatures and post-submission workflows — the company describes it as the all-in-one form solution, and the product's own framing is that you can make any form, quiz or survey in minutes. What that means in practice is that a form is treated as the front end of a process rather than as a document: someone fills it in, and Fillout can then route it, charge for it, book a time, generate a PDF, collect a signature and push the data onward.

The commercial design is where it separates most clearly from the rest of the category. Every tier carries unlimited seats and unlimited forms, including the free one; what varies between plans is how many responses you collect per month. Most competitors meter seats, forms, or both. Fillout instead charges for volume, which means a twelve-person team pays the same as a solo operator at the same submission volume. That single structural choice determines who benefits most from the product and who doesn't.

The corporate picture requires one clarification, because the names do not line up. On 9 March 2026 the company announced that Fillout's parent company becomes Zite, with Fillout continuing as its own product under the new umbrella — and the announcement is explicit that Fillout stays Fillout, now under the Zite umbrella company, with the product and your forms remaining at fillout.com under your same account. So nothing changes for users of the form product, but the legal entity behind it is Restly, Inc., doing business as Zite, registered at a private mailbox address in Beaverton, Oregon. Three names, one company.

On scale, the vendor states 100,000+ organizations use it, while the rename announcement gives a harder and more meaningful figure: Fillout just crossed 10,000 paying customers. The team describes itself as small and experienced, with members who previously worked at Microsoft, Retool and Jet.com. Founding year, headcount and funding are not published.

Core Features

  • Six capabilities in one builder: Forms, Scheduling, PDF, Payments, Workflows and Signatures are presented as parallel modules rather than as add-ons. In practical terms this replaces the common stack of a form tool plus a scheduling tool plus a payment link plus a signature service.
  • A genuinely capable free tier: The free plan already includes 50+ field types, form embedding, payment collection, answer piping, scheduling, PDF generation, conditional logic, file uploads, workflows, calculations and pre-fill fields. Most of what competitors gate behind paid plans is present from the start; what you buy on the paid tiers is mostly volume and branding control.
  • Conditional logic and intelligent routing: Forms can branch by answer, skip irrelevant sections and route submissions differently depending on what was entered — the difference between a form that feels like an interview and one that feels like a questionnaire.
  • Answer piping and pre-filled fields: Earlier answers can be referenced later in the same form, and fields can be populated from data you already hold, which is what makes long forms tolerable and renewal or update flows practical.
  • Post-submission workflows: Submissions can trigger multi-step processes rather than just landing in a table. Workflows run on Temporal on the infrastructure side, and unlimited workflow runs is one of the differentiators reserved for the Enterprise tier.
  • Editable responses: The product supports respondents to edit responses after submitting, which matters for any form where the submitter is a customer or applicant who will inevitably need to correct something.
  • 50+ native integrations: Data can be pushed into the systems where teams actually work, alongside real-time collaboration and analytics inside the builder itself.
  • AI and transcription: The subprocessor list names OpenAI for AI and transcription in the US, and Microsoft Azure for EU submission hosting customers — capability worth knowing about, and equally worth knowing that it means form content passes through a third-party AI service.

Use Cases

  1. Client intake for agencies and professional services: A new client fills in one form that captures the brief, collects a deposit through the payment module, books the kickoff call through scheduling, and produces a signed engagement summary as a PDF. Because seats are unlimited, the whole delivery team can work on the same forms without a per-user cost.
  2. Applications and registrations: Grant applications, program admissions and event registrations benefit most from conditional logic plus editable responses — applicants only see relevant sections, and can fix a mistake without an email thread. File uploads on the free tier make document collection viable without upgrading.
  3. Lead capture on marketing pages: Embedded forms with pre-filled fields and completion redirects feed straight into downstream systems through native integrations. Removing Fillout branding requires the Pro tier, and a custom domain requires Business, so a polished, fully white-labeled lead funnel is a paid configuration.
  4. Internal operations and request handling: IT requests, expense submissions, purchase approvals and HR forms all fit the pattern of a form that triggers a workflow. Unlimited seats matter disproportionately here, since internal forms are used by everyone in the company by definition.
  5. Surveys, quizzes and feedback: The product is explicitly built for forms, quizzes and surveys, with 50+ field types and calculations supporting scored quizzes and structured feedback. Response caps are the constraint to watch — a company-wide survey can consume a monthly allowance in a single day.
  6. Payment-attached forms for small businesses: Order forms, booking deposits and donation pages combine collection with payment in one flow, with Stripe as the payments subprocessor. For a small operator this replaces a separate checkout setup.

How to use Fillout

  1. Create an account at fillout.com and start from either a blank form or the template library at /templates, which is the faster route if your use case is a common one.
  2. Build the form by dragging in fields. Decide your field types early — with 50+ available, the difference between a well-chosen field and a generic text box is most of the difference in data quality later.
  3. Add conditional logic before you add polish. Branching, skip logic and routing define how the form actually behaves; styling it first and adding logic afterwards usually means rebuilding sections.
  4. Attach the modules you need. Scheduling if the form should end in a booking, payments if it should collect money, signatures if it needs to be signed, PDF generation if it must produce a document.
  5. Set up what happens after submission. Connect the integrations that should receive the data, and build a workflow if the submission needs to trigger a sequence rather than just be stored.
  6. Test the whole path as a respondent before publishing, including payment and scheduling steps, then embed the form or share its link. Check your plan's monthly response allowance against your expected volume at this point, not after you hit the cap.

Tips & Best Practices

  • Size the response allowance before you build, not after. The free tier gives 1,000 responses a month and paid tiers step up to 2,000 and 5,000 before going unlimited on Business. A campaign that succeeds unexpectedly is exactly the situation where hitting a cap hurts most.
  • Exploit the unlimited seats deliberately. Since no tier charges per user, there is no reason to have one person be the bottleneck for form edits. Give the people who own each process access to their own forms.
  • Use pre-fill and piping to cut abandonment. The single biggest lever on completion rate for long forms is not asking for what you already know, and both mechanisms exist on the free tier.
  • Check where your data lives before collecting anything sensitive. Standard accounts store personal data in the United States; EU storage is available only to enterprise-level customers. Confirm this against your obligations before the first submission arrives, not after.
  • Know that AI subprocessors are in the path. OpenAI and Microsoft Azure appear on the subprocessor list for AI and transcription. If you are collecting confidential or regulated content, factor that into your assessment rather than assuming form data stays within the vendor.
  • Budget for branding removal separately. Removing Fillout's branding is a Pro-tier feature and a custom domain is Business-tier. For a client-facing or public-brand form, those are requirements rather than niceties, so price the plan accordingly.
  • Test the mobile experience explicitly. There is no dedicated mobile app; forms are web-embedded, and most respondents to a public form will be on a phone. Preview on a real device before publishing.

Who is Fillout for?

  • Small teams that would otherwise pay per seat: The clearest beneficiaries. A team of ten paying by response volume rather than by headcount changes the economics substantially versus seat-priced competitors.
  • Agencies and consultants: Client intake, deposits, scheduling and signed summaries in one flow, with unlimited forms for unlimited clients.
  • Operations and internal process owners: Anyone building request forms, approvals and internal workflows where everyone in the company is potentially a user.
  • Marketers running lead capture: Embedded, logic-driven forms feeding CRM through native integrations, provided the budget covers branding removal.
  • Small businesses collecting payments: Order, booking and donation forms where payment and collection belong in the same flow.
  • Researchers and survey runners: Quizzes and surveys with calculations and rich field types, subject to watching the monthly response caps.
  • Solo operators on a budget: The free tier is unusually complete, covering most functional needs at zero cost with volume as the only real constraint.
  • A weaker fit for regulated healthcare work: HIPAA is not mentioned anywhere in the privacy policy, so anyone handling protected health information should seek explicit written confirmation before proceeding.

Platforms

  • Web application: The product is browser-based, both for building forms and for responding to them. There is no separate mobile app listed.
  • Embedding: Forms can be embedded into external sites, and form embedding is included from the free tier rather than gated behind a paid plan.
  • Custom domains and white labeling: Custom domain support sits on the Business tier, with branding removal on Pro — relevant if the form must appear as part of your own site rather than as a Fillout page.
  • Integrations: The vendor states 50+ native integrations for pushing submissions into downstream systems, alongside workflow automation for multi-step processing.
  • Infrastructure: The published subprocessor list names Render for hosting and storage, AWS for file storage and cloud, Cloudflare for CDN and workers, Temporal for workflows and WorkOS for SSO, each with a stated data location.
  • Templates and help center: A template library and a help center are both publicly available, the latter including the subprocessor documentation that most vendors in this category do not publish at all.

Pricing & Plans

The structure is unusual in a way worth understanding before comparing prices. Every plan — free included — carries unlimited forms and unlimited seats. What you are buying as you move up is monthly response volume plus branding and administrative control. That means the right comparison against a seat-priced competitor is not sticker price but total cost at your team size and submission volume, and for a multi-person team the difference is often large.

The free tier is $0 and gives 1000 responses per month with unlimited forms and unlimited seats, plus a feature set that includes 50+ field types, form embedding, payment collection, answer piping, scheduling, PDF generation, conditional logic, file uploads, workflows, calculations and pre-fill fields. Starter at $15 per month, or $180 billed annually, raises the allowance to 2,000 responses and adds all question types, custom endings, login forms, redirect on completion, CAPTCHA, custom themes and logo placement. Pro at $40 per month ($480 annually) gives 5,000 responses and adds custom emails, branding removal, custom share links, custom fonts and favicon, and custom CSS. Business at $75 per month, or $900 annually, lifts responses to unlimited and adds form analytics, custom domain, custom code, partial submissions, pre-fetch data and priority support. Enterprise is custom-priced and adds SSO, audit logs, dedicated support and unlimited workflow runs.

Two boundaries deserve explicit attention when choosing. First, the jump to unlimited responses only happens at Business, so any high-volume public form has a fairly clear cost floor. Second, EU data residency is an enterprise-level entitlement rather than a plan feature, which for European buyers can make the practical entry point far higher than the published tiers suggest. Prices and allowances change; the official pricing page is the authority.

Alternatives

  • Typeform: The best-known name in conversational forms, stronger on presentation polish and brand feel, generally more expensive at comparable volumes and without the same breadth of built-in scheduling and payment modules.
  • Jotform: The closest functional comparison, with a very large template library and long track record. Differences show up most in pricing structure and in how each handles the form-plus-workflow combination.
  • Google Forms: Free and ubiquitous, sufficient for straightforward internal collection, but without conditional sophistication, payments, signatures or workflow automation.
  • Tally: A lighter, generous-free-tier competitor aimed at simplicity, less suited to teams needing signatures, scheduling and multi-step workflows in the same product.
  • Airtable Forms and similar database-attached forms: A good fit when the form is really a front end to a database you already run, and a poorer fit when the form itself needs to carry payments, scheduling and signature steps.

Limitations & Considerations

  • Independent review evidence could not be verified. G2 and Capterra were both unreachable across two independent fetch channels — G2 returning HTTP 403 and Capterra serving a Cloudflare challenge page — so their ratings and sample sizes could not be confirmed first-hand. The vendor's own site displays G2 at 5/5 and Product Hunt at 4.7/5 alongside an average of 4.8 out of 5, but those are vendor-reported figures on a vendor page.
  • The proxy numbers that were available contradicted each other. Search-engine summaries contradicted both each other and the vendor, offering 4.6/5 across 28 reviews in one place and 4.7/5 across 15 reviews spanning two sites in another, against the vendor's own claim of 5/5. None were used.
  • There is no independent media coverage to fall back on. Searches surfaced no independent coverage from established technology media — no TechCrunch, VentureBeat or comparable reporting on the product or its parent company. That is a fact worth stating plainly rather than papering over with aggregator content.
  • Monthly response caps are the real constraint. The free tier allows 1,000 responses a month, Starter 2,000 and Pro 5,000; unlimited responses arrive only at Business. Volume, not features, is what pushes you up the price ladder.
  • EU data residency is gated behind enterprise pricing. The privacy policy states that personal data is stored in the United States, and that EU storage applies only For End Users that pay for our enterprise-level Services. European organizations with residency requirements should treat this as a threshold question.
  • HIPAA is absent from the compliance story. The policy cites SOC II Type 2 Compliant and 256-bit AES data encryption and addresses GDPR through standard contractual clauses, but HIPAA is not mentioned anywhere in the privacy policy. There is also no standalone security page: /security returns a 404, so compliance appears as footer badges rather than as documented, downloadable attestations.
  • Form content passes through third-party AI services. The subprocessor list shows form content passes through a third-party AI service for AI and transcription features, which is disclosed properly but not surfaced anywhere in the marketing material.
  • Company-level transparency is limited. The operating entity is Restly, Inc. rather than Fillout or Zite, listed at a private mailbox address in Beaverton, Oregon, with no published founding year, headcount or funding. None of this is improper, but buyers who weigh vendor stability should note how little is disclosed.

FAQ

Q1. Is Fillout free?

Yes, and the free tier is substantial: 1,000 responses per month with unlimited forms and unlimited seats, plus conditional logic, file uploads, payments, scheduling, PDF generation and workflows. The main reason to upgrade is response volume rather than missing features.

Q2. How does the pricing work?

Plans are priced by monthly responses, not per user. Free gives 1,000 responses, Starter $15/month gives 2,000, Pro $40/month gives 5,000, and Business $75/month makes responses unlimited. Annual billing is $180, $480 and $900 respectively, and Enterprise is custom-priced.

Q3. How many people can use it?

As many as you like. Every tier carries unlimited seats and unlimited forms, which is the product's most distinctive commercial trait and the main reason it can be cheaper than seat-priced alternatives for a team.

Q4. Can it collect payments and signatures?

Yes. Payments, signatures, scheduling and PDF generation are built-in modules rather than integrations, and payment collection is available even on the free tier, with Stripe as the payments subprocessor.

Q5. Where is my form data stored?

In the United States by default. EU storage is available only to customers on enterprise-level services, so European buyers with data residency requirements should confirm terms before committing.

Q6. Is Fillout SOC 2 compliant? What about HIPAA?

The privacy policy states SOC II Type 2 Compliant and 256-bit AES data encryption, and addresses GDPR through standard contractual clauses. HIPAA is not mentioned; if you handle protected health information, seek explicit confirmation before using the product.

Q7. Is my form data used to train AI models?

The policy commits that data obtained through Google Workspace APIs will not be used to develop, improve, or train generalized AI and/or machine learning models. Note separately that OpenAI and Microsoft Azure are listed subprocessors for AI and transcription features. On retention, the policy says it will retain your Personal Data for as long as is necessary to fulfil the stated purposes or to comply with legal obligations, and deletion can be requested by email.

Q8. What happened with Fillout and Zite?

In March 2026 the parent company was renamed Zite, but Fillout stays Fillout, now under the Zite umbrella company, with the product and your forms remaining at fillout.com under the same account. The legal entity is Restly, Inc., doing business as Zite. The same announcement set out what would change on the product side, including a connection to Zite Database and a rollout of fine-grained permissions, groups, and more flexible access control.

Q9. Does it have a mobile app?

No separate mobile app is listed. Fillout is a web application and forms are designed to be embedded and filled in a browser, so test the mobile respondent experience directly before publishing a public form.

Q10. How does it compare with Typeform and Jotform?

All three cover the core form-building job. Fillout's differentiators are the unlimited seats on every tier, the breadth of built-in modules such as scheduling, payments and signatures, and the unusually complete free plan. The trade-off is far less independent review and media validation than the more established names.

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